Is your CIS vendor disappointing your customers?
For many good reasons, utility consumer digital engagement is on fire. It’s finally easy (enough) to do many things online…
Five ways your customer engagement portal can improve customer satisfaction.
Rapid adoption of digital payments by consumers and mobile technology vs. desktop has raised the bar for what customers expect…
$250/mo for a running toilet!?
Those water leaks add up, costing you money and worsening the problem of drought. MyMeter looks for leaks and alerts…
Is your utility’s mobile app everything it should be?
Our MyMeter team works hard to anticipate trends and one which seems obvious has caught more than a few utilities…
MyMeter takes the guess work out of choosing a utility rate
MyMeter takes the mystery out of utility rates When you use a resource like electricity or water is often just…
Building trust in the age of electrification.
Outage notification is about much more than outages. Recent data suggests that over 60% of customers expect to know within…
Technology and Climate Change
Your mobile phone can play a surprisingly big part You may find it surprising that one of the most effective…
Renters Like Saving Energy Too
Energy efficiency is not just for people that own the space they occupy. Armed with good information, there are many…
Saving Energy and Building Community with the Save to Give Challenge
Focus on Energy is Wisconsin’s statewide administrator of utility-funded programs driving investment in energy efficiency and renewable resources. In seeking…