Digital Payments : Better for Utilities, Easier for Consumers
The pandemic certainly accelerated the use of digital payments at utilities, but most utilities still report that a large percentage…
Engage your customers with an AMI-capable tool even before you invest in AMI.
MyMeter is widely acknowledged as among the best AMI presentment and customer self-service platforms in the utility industry. So it…
Delivering a best-in-class mobile experience with MyMeter
An Interview with Raquel Berg of Connexus Energy It is well known that most utility customer engagement mobile apps come…
Is your CIS vendor disappointing your customers?
For many good reasons, utility consumer digital engagement is on fire. It’s finally easy (enough) to do many things online…
Five ways your customer engagement portal can improve customer satisfaction.
Rapid adoption of digital payments by consumers and mobile technology vs. desktop has raised the bar for what customers expect…
$250/mo for a running toilet!?
Those water leaks add up, costing you money and worsening the problem of drought. MyMeter looks for leaks and alerts…
Is your utility’s mobile app everything it should be?
Our MyMeter team works hard to anticipate trends and one which seems obvious has caught more than a few utilities…
MyMeter takes the guess work out of choosing a utility rate
MyMeter takes the mystery out of utility rates When you use a resource like electricity or water is often just…
Building trust in the age of electrification.
Outage notification is about much more than outages. Recent data suggests that over 60% of customers expect to know within…