News

May 1, 2024

MyMeter® is going near realtime at Rhode Island Energy

Rhode Island Energy, a subsidiary of PPL Corporation, has selected MyMeter for AMI near real-time meter data presentment and usage alerts. The system is planned to go live in early 2025 and will offer usage information to their nearly 800,000 electric and gas customers.

April 1, 2024

Several New MyMeter® Deployments

From time to time we like to step back and acknowledge the utilities who have joined the growing MyMeter community. In April, Kansas City Board of Public Utilities went live with their MyMeter solution. KCBPU is using MyMeter to delivering AMI data presentment along with full digital customer self-service to their customers. Recent new contracts include the City of Lawrence, KS, Richland, WA, Fortis Turks & Caicos, Corona, CA and Santa Clara, UT.

March 1, 2024

MyMeter® ENERGY STAR Integrations

The MyMeter team is pleased to announce that three more utilities have selected the best-in class MyMeter commercial benchmarking solution, Madison Gas & Electric (MGE), Rochester Public Utilities and PSE&G New Jersey, which went live with the solution in 2023. The MyMeter commercial benchmarking is in use today by Xcel Energy, Centerpoint Energy, Consumers Energy, Madison Gas & Electric, Colorado Springs Utilities and Aspen Utilities.

January 4, 2024

MyMeter® is now available to all MGE business customers.

The online tool from MGE provides an energy dashboard for businesses to view their electric and natural gas usage as detailed as every 15 minutes, which can help businesses control their energy use. With MyMeter, businesses can set usage threshold alerts and monthly energy performance targets. MGE’s MyMeter can also help measure and track energy use under the City of Madison’s new benchmarking ordinance.

November 27, 2023

Otter Tail Power Company goes live with MyMeter®

St. Paul, MN – The MyMeter team is pleased to announce another successful go-live of its best-in-class digital customer self-service platform at Otter Tail Power Company.

At Otter Tail Power, the MyMeter system is integrated with the company’s customer information and payment processing systems. As a result, customers can perform customer service functions through an easy to-use interface.

April 6, 2023

MyMeter® successes continue in Q1 2023

In January the City of Sioux Falls, SD, went live with MyMeter for full utility customer self-service. “We are pleased with the system and its ease of use, and very pleased with the MyMeter teams dedication to getting the system live on time with no drama. We are already working with the MyMeter team to add additional functionality and are excited for the future,” said Matthew Nelson, Manager of Public Parking and Utility Billing

February 1, 2023

MyMeter® App provides water and power instant tracking

Another successful MyMeter® web and app deployment. Water and energy analytics, outage notifications and reporting, integrated billing and payments.

Kaysville residents can now utilize the MyMeter App to track their water and energy use. This project that started over a year ago now enables the majority of city meters (not all) to track monthly, weekly by day, and even hourly by day to discover when you and your family are using the most water or electricity.

November 8, 2022

SmartData Connect – Powered by MyMeter® Selected as Component of Otter Tail Power’s Customer Engagement Initiative

To jumpstart these customer engagement benefits, Otter Tail Power signed an agreement with Landis+Gyr to implement SmartData Connect. An enhanced customer portal powered by MyMeter®, SmartData Connect provides access to a suite of features for electronic billing and payment, notifications, usage analysis and digital self service requests. Along with desktop digital access, SmartData Connect provides a fully native mobile app connecting customers to energy usage data and utility alerts.

October 4, 2022

Snohomish PUD Launches Phone App For Customers On The Go – Powered by MyMeter®

The PUD has a new and exciting way for customers to access the information they need. The MySnoPUD app gives customers easy access to payment tools, bill and usage information and push notifications.

“Ensuring we can provide easy and available tools make it easier for customers to access their accounts wherever they are is important to us,” said Pam Baley, PUD AGM of Customer and Energy Services. “We are excited that the new app will give them that improved access and put their PUD account right at their fingertips everywhere they go.”