Skip to main content

Is your utility’s mobile app everything it should be?

July, 2021

Our MyMeter team works hard to anticipate trends and one which seems obvious has caught more than a few utilities off guard:

Consumers’ rapidly rising expectations for a great mobile experience.

Esource recently published an article on the key elements every good utility mobile app must have.

We would argue that minimum list is a good start, but more and more, customers can (and should) expect to do anything on the mobile app they could do in a web browser.

And we know from experience that many utility apps fall short even on this minimal list. Our recently re-written mobile experience is designed to do all this and more. We also include a variety of notifications, rate and savings analysis features and easy widgets to let customers take charge of their water, electric and/or gas consumption.

Your utility brand takes center stage if you choose our fully branded option, yet still runs in the cloud on our secure, hosted SaaS platform.