March 22, 2022
Red Clay Consulting and Accelerated Innovations Partner to Enhance Customer Experience
Red Clay Consulting, a Gold Level Member of the Oracle Partner Network and a top tier Oracle solutions implementer, today announces a partnership with Accelerated Innovations, the premier consumer-engagement portal provider for utilities across North America, to deliver an integrated end-to-end customer experience solution for utilities.
February 22, 2022
City of Columbia, MO goes live with MyMeter®
“We wanted to give our customers a state-of-the-art digital service option,” Said Columbia Utility
Information Specialist Matt Nestor, “In our evaluation, MyMeter is the best platform to deliver that.”
“If it helps them conserve energy and water and be able to save on their bills, we think that is a great
thing for us and for the customers, we think our customers are going to appreciate the new portal,”
February 3, 2022
MyMeter® helps Wis. Utility Customers Save Energy While Helping Charities Under Pilot Program
In the same place residents pay their bills online, they can participate in the “Save to Give Challenge” where they will learn and practice no- and low-cost energy actions, tracking their progress on the website or a mobile phone app.
Each time they record how they saved energy they will earn donation points toward their favorite community nonprofits. When enough residents participate and accrue those points, Focus on Energy will donate up to $25,000 to the charities.
November 1, 2021
New MyMeter® Payments Integration Goes Live at Connexus Energy
MyMeter, the consumer-engagement portal of choice for more than 100 electric, water and gas utilities across North America, today announced the successful go-live at Connexus® Energy of its new, fully integrated payment processing service powered by Paymentus [Paymentus Holdings Inc. NYSE: PAY]. This new capability will streamline the eBill process and provide an on-ramp to a wide array of payment options for the more than 138,000 members served by Minnesota’s largest electric cooperative.
October 23, 2021
Updates coming to city of Columbia online utility billing portal
COLUMBIA – City of Columbia utility customer service’s online billing portal will have an updated layout and new features starting Oct. 29.
Powered by MyMeter®, customers will be able to use an interactive dashboard, view current service charges, view payment arrangements and track energy usage. Customers with multiple customer numbers will be able to view all accounts using one sign in.
October 13, 2021
Zeeland BPW’s MyMeter® portal helps consumers monitor utility use and will also make it simpler to pay bills
Zeeland Board of Public Works is introducing a new free customer portal, MyMeter®, so consumers can easily track their energy and water usage.
The new technology will also make it simpler to pay bills and get notifications for unusual energy and water use.
“We’re pleased to provide more technology to our service area and consider this a step closer to empowering our customers with meaningful usage information that can be leveraged to control utility bills,” says Andrew Boatright, general manager of Zeeland BPW.
September 28, 2021
New Richmond Nonprofits Could Earn $25,000 if Homeowners Save Energy
Powered by MyMeter®, New Richmond residents who choose to save money by saving energy in their homes during FOCUS ON ENERGY’s “Save to Give Challenge” program can help three of their favorite, local charities. The “Save to Give Challenge” offers homeowners a chance to make a difference in their community by recording their energy saving actions online. Now, it’s time for nonprofits in the area to apply to be one of the three that could see some large checks.
August 18, 2021
‘Save to Give Challenge’ helps raise $10,018 for Lodi area nonprofits
Powered by MyMeter®, Focus On Energy’s “Save to Give Challenge” ended for Lodi residents with a celebration, a check presentation during Susie the Duck Day, and an announcement from a Lodi nonprofit.
The “Save to Give Challenge” allowed residents to earn donations for three Lodi nonprofits, including Reach Out Lodi, Prairie Valley Resale Store, Lodi Parent-Teacher Organization, by taking energy-saving actions inside their homes.
June 15, 2021
MyMeter® drives energy savings at Entergy New Orleans.
Residential behavior change programs delivers kWh savings above targets and under budget.
In the most recent program year, the Energy Smart Scorecard program delivered more than 11.4 million kilowatt hours (kWh) of behavioral energy efficiency savings, representing 114% more than the program’s 10 million kWh planned goal.