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May, 2023
Best Practices in Data Integration
The MyMeter team takes pride in delivering the best-in-class user experience for a full-service utility customer portal. This means we…
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December, 2022
Security Matters: Are your digital services vendors keeping their grades up?
No utility needs to hear how important cyber security is to their operations, in today’s world, it’s job 1. But…
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November, 2022
Digital Payments : Better for Utilities, Easier for Consumers
The pandemic certainly accelerated the use of digital payments at utilities, but most utilities still report that a large percentage…
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May, 2022
Engage your customers with an AMI-capable tool even before you invest in AMI.
MyMeter is widely acknowledged as among the best AMI presentment and customer self-service platforms in the utility industry. So it…
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February, 2022
Delivering a best-in-class mobile experience with MyMeter
An Interview with Raquel Berg of Connexus Energy It is well known that most utility customer engagement mobile apps come…
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December, 2021
Is your CIS vendor disappointing your customers?
For many good reasons, utility consumer digital engagement is on fire. It’s finally easy (enough) to do many things online…
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October, 2021
Five ways your customer engagement portal can improve customer satisfaction.
Rapid adoption of digital payments by consumers and mobile technology vs. desktop has raised the bar for what customers expect…
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August, 2021
$250/mo for a running toilet!?
Those water leaks add up, costing you money and worsening the problem of drought. MyMeter looks for leaks and alerts…
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July, 2021
Is your utility’s mobile app everything it should be?
Our MyMeter team works hard to anticipate trends and one which seems obvious has caught more than a few utilities…
