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May, 2020
Mobile Payments and Utilities Today
According to the Pew Research Center, more than 96% of Americans own a cellphone, and of that number, more than…
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May, 2020
Digital Self-Service, 2020, & Reopening
As the country and the world reopen and begin to chart a new course, somethings will go back to normal…
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April, 2020
Digital Self-service, MyMeter® & Quarantine
Now, more than ever, the world community is seeing the deeper value of digital self-service options for customers. This is…
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April, 2020
Digital Self-service, MyMeter®, & COVID-19
If one thing is clear, it is this: The term “community” has been elevated as together we face extraordinary challenges…
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March, 2020
Water, Utilities, and 2020
Water utilities are going digital now more than ever. And, it’s happening fast. What was once a slow drip of…
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March, 2020
Prepaid Utilities: Digital Technology Makes It Consumer Friendly
Public utility services connected direct to homes and businesses haven’t really been around for that long. For thousands of years…
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February, 2020
AMI and AMR Technology Today
We hear the terms AMI and AMR applied to utility automatic metering. What’s the difference? It’s in the details and…
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February, 2020
The Next Generation of Utility Customers Has Higher Expectations
Today’s under 40 adults have shown repeatedly that they value experiences, community, and authenticity. They are very comfortable with technology…
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January, 2020
Strengths-based IT Development Teams
IT departments are notoriously introverted places. Rooms full of skilled people sitting in front of monitors, hand on mouse, working…
